FAQ

No. Artèora straps are handcrafted products compatible with various watch models, but they are not official products of the brands mentioned.

You can select the size directly on the product page. If you have any questions, please contact us before purchasing.

Yes. We offer the possibility of configuring custom straps by choosing the model, leather, size, and details.

If necessary, you can add notes to the order or contact us via email for specific requests.

No. Custom-made or personalized products cannot be returned unless they are defective.

Times vary depending on the product:

• Custom products: approximately 7–10 working days of production

• Available products: shipping within a few working days

We use couriers selected from time to time based on the destination and the most efficient service.

Yes, once your order has been shipped, you will receive a tracking number to monitor your delivery.

Yes, for standard products it is possible to return them within 14 days of delivery.

Return costs are the responsibility of the customer.

The refund will be made after verification of the returned product.

We accept payments via PayPal, credit cards, Stripe, and other digital systems such as Apple Pay and Google Pay.

Yes, payments are handled through certified and secure providers.

You can contact us by email at:
shop@utilitysrl.eu