Privacy Policy
This information describes how the site is managed. https://arteora.it in reference to the processing of personal data of users who consult it and make purchases through the site.
1. Data controller
The Data Controller is:
Utility Srl
Via E. Fermi, 225
36100 Vicenza (VI), Italy
VAT number: 03276320243
E-mail: shop@utilitysrl.eu
2. Types of data collected
The site collects personal data provided directly by the user while using the services offered.
In particular:
Data for creating an account
– name and surname
– email address
– login data
Purchase data
– name and surname
– shipping and billing address
– telephone number
– email address
Data provided voluntarily
The user can provide further information through direct communications (e.g., email or notes in the order). This data will be processed exclusively to respond to requests or manage the order.
3. Purpose of the processing
Personal data are processed for the following purposes:
– order and sales management
– user account creation and management
– payment management
– shipping and delivery of products
– customer support
– fulfillment of legal and tax obligations
– sending commercial communications and newsletters (upon consent)
4. Legal basis for processing
Data processing is based on:
– execution of a contract (purchase of products)
– legal obligations
– user consent (for marketing and tracking activities)
– legitimate interest of the Data Controller (site management and security)
5. Processing methods
The data is processed using IT and electronic tools, adopting appropriate security measures to prevent unauthorized access, loss, or misuse of the data.
6. Communication of data to third parties
Data may be shared with third parties involved in managing the service, including:
Payment Service Providers
– PayPal
– Stripe
– Amazon Pay
– Google Pay
– Apple Pay
These entities process the data as independent data controllers.
Shipping services
The data required for delivery may be communicated to couriers and logistics operators selected from time to time.
Analytics and marketing services
– Google Analytics
– Google Ads
These services may collect browsing data, subject to the user's consent.
External content
The site uses third-party services that may collect data:
– Google Maps
– YouTube
7. Transfer of data outside the EU
Some data may be transferred to countries outside the European Economic Area, through services used (e.g. Google, PayPal).
Such transfers take place in compliance with current regulations and with adequate guarantees.
8. Data retention
Personal data is retained for the time necessary to:
– complete the order
– fulfill legal and tax obligations
– manage any disputes
Data processed for marketing purposes is retained until consent is revoked.
9. User rights
The user has the right to:
– access your data
– request its rectification or cancellation
– limit or oppose the processing
– revoke consent
– request data portability
To exercise your rights, you can contact the Data Controller at the contact details indicated.
10. Changes to this policy
The Data Controller reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page.